What members see when they book
Live in the TRC app, 2026-10-07.
🪟 The pop-up at the last step, exact wording
Cancel at least 24 hours ahead
Cancel 24 hours or more before your session starts and we return what you paid as credits.
Cancel inside 24 hours and nothing is refunded.
Cancel 24 hours or more before your session starts and we return what you paid as credits.
Cancel inside 24 hours and nothing is refunded.
- One hour sessions are on your own, no engineer.
- Two hours or more and you can add an engineer.
- Platinum after hours: two hours minimum, engineer included. (Platinum and honorary members only see this line)
💎 Platinum member view
🙂 Regular member view
🎚️ One-hour session: engineer locked
Audio engineer and video engineer rows grey out with "One hour sessions are on your own. Book two hours or more to add an engineer."
⚙️ What the app enforces
- Inside studio hours the minimum booking is 1 hour (was 2).
- Under 2 hours, no engineer and no engineering add-ons.
- Platinum after hours: 2 hours minimum, engineer required.
- Cancel inside 24 hours of the start: nothing refunded.
- Admin sees who checked the box: admin.therecording.club/admin/cancel-policy-acks